(512) 236-5333

Permanent Rat Exclusion Services

                                                                       

FREQUENTLY ASKED QUESTIONS


Here You Can Find answers to our most common questions we recieve about our SERVICES. We try to provide as many answers here, however if you need additional information or have further questions E-Mail Us: ratremovalaustin@gmail.com

(512) 236-5333

1.

CAN YOU GET RID OF MY RAT PROBLEM FOR GOOD?

YES!! WE CAN!! THE TRADITIONAL BIG NAME BUG & PEST CONTROL COMPANIES CHARGE ON A MONTHLY BASIS, THEY DONT NECESSARILLY HAVE THE KNOWLEDGE BASE WE DO TO PROVIDE A PERMANENT SOLUTION. THEY TEND TO KEEP THE CONSUMER THINKING THEY MUST PAY MONTHLY FOR RODENT CONTROL. THIS IS NOT TRUE, EVEN WITH LARGE MULTILEVEL STRUCTURES, IF SEALED PROPERLY ANY RAT PROBLEM CAN BE SOLVED. IT TAKES A THOROUGH INSPECTION TO DETERMINE THE PROPER STEPS NEEDED FOR PERMANANT RAT REMOVAL.


2.

WHAT LOCATIONS DO YOU SERVICE?

WE OFFER OUR SERVICES THROUGHOUT THE AUSTIN METRO AREA AND AS FAR AS WE NEED TO GO, WEVE CARRIED OUT WORK AS FAR NORTH AS DALLAS, AND AS FAR SOUTH AS EAGLE PASS AND DEL RIO. WE PROVIDE MOST OF OUR SERVICES TO THE AUSTIN AND SAN ANTONIO AREAS BUT OUR PRIMARY AREA OF SERVICE OTHERWISE IS AUSTIN, ROUND ROCK, CEDAR, PARK, TARRYTOWN, LEANDER, GEORGETOWN, BEE CAVE, PFLUGERVILLE, WEST LAKE HILLS, LAKEWAY, SPICEWOOD, DRIPPING SPRINGS, LAGO VISTA, AND MANY MORE. CLICK HERE TO SEE OUR "SERVICE AREA"


3.

DO YOU TAKE CARE OF INSECTS OR TERMITES?

NO! WE DO NOT NOR DO WE EVER PLAN TO TAKE ON ANY BUG OF ANY SORT. WE ARE NOT BUG EXPERTS BY ANY MEANS. WE ARE RODENT EXPERTS AND WE CAN RID ANY STRUCTURE OF ANY WILD ANIMAL PROBLEM BUT SORRY WHEN IT COMES TO BUGS WE LEAVE IT TO THE GUYS WITH THE CHEMICALS AND FANCY UNIFORMS.


4.

DO YOU USE FOAM TO SEAL MY HOME?

"ABSOLUTELY NOT", WE STRICTLY USE TOP OF THE LINE CONSTRUCTION GRADE MATERIALS. AS HARD AS IT IS TO BELIEVE PEST OR WILDLIFE CONTROL OPERATORS, HAVE BEEN TRAINED TO USE FOAM AND WIRE MESH TO KEEP OUT NUISANCE WILDLIFE. SAY NO TO EXPANDABLE FOAM. FOAM CANNOT KEEP OUT WILDLIFE. PERIOD. LEARN MORE ABOUT FOAMERS HERE!


5.

DO YOU TRAP RATS OUTSIDE OR IN MY YARD?

NO! WE DO NOT PROVIDE OUTDOOR TRAPPING SERVICES. MANY COMPANIES PROVIDE BAIT STATIONS WITH POISONS IN THEM AND WHAT THEY CALL BAITING CONTROL PROGRAMS. SORRY WE DONT OFFER THESE SERVICES AND PLEASE RESEARCH ABOUT THE TYPES OF POISONS YOUR PEST CONTROL OPERATOR WILL BE USING ON OR WITHIN YOUR PROPERTY. YOUR HEALTH AND SAFETY COMES FIRST AND POISONS OR BAITS ARE JUST A BAD IDEA.


6.

WHAT SEPERATES YOUR COMPANY FROM THE OTHERS?

90% OR MORE OF OUR CUSTOMERS COME TO US BECAUSE THEY ARE FED UP WITH THEIR CURRENT PEST CONTROL COMPANY. WHAT MAKES US SO DIFFERENT? WE HAVE DEVELOPED A STELLAR RPUTATION OVER THE YEARS FOR PROVIDING OUR CUSTOMERS WITH QUICK AND SFE RAT CONTROL 24/7. WE PROVIDE A UNIQUE COMBINATION OF QUALITY, PROFESSIONAL WORKMANSHIP, AND COMPETITIVE PRICING ON PROJECTS OF ALL SIZES. 


7.

CAN YOU PROVIDE ME AN ESTIMATE OVER THE PHONE?

NO! IT IS IMPOSSIBLE TO PROVIDE ANY TYPE OF ESTIMATE, OR BALL PARK FIGURE FOR OUR RAT REMOVAL SERVICES. OUR SERVICES ARE VERY UNIQUE WHICH REQUIRES ATLEAST ONE ON SITE EVALUATION TO DETERMINE THE SEVERITY AND EXTENT OF THE SITUATION. ONCE AN EVALUATION IS PERFOMED WE CAN GLADLY PROVIDE AN ESTIMATE BUT AGAIN UNFORTUNATLY UNTIL WE GET A SET OF BOOTS AND EYES ON THE PROPERTY WE CANNOT PROVIDE ANY TYPE OF ESTIMTE OR BALL PARK PRICING OVER THE PHONE, SO PLEASE DONT ASK. THANKS!


8.

DO YOU GUARANTEE YOUR WORK AND FOR HOW LONG?

IN ALMOST ALL CIRCUMSTANCES OUR WORK IS GUARANTEED, THE ONLY TIME OUR WORK ISNT GUARANTEED IS WHEN THE CUSTOMER REFUSES THE SERVICE WHICH WOULD COME WITH A GUARANTEE. OUR GUARANTEES VARY IN TERM LENGTH IT ULTIMATELY DEPENDS ON YOUR PROJECT TYPE AND CURRENT CIRCUMSTANCE. 


9.

DO YOU CLEANUP RAT DROPPINGS?

YES! WE SPECIALIZE IN RAT DROPPING CLEANUP (SOMEONES GOTTA DO IT). CONTAMINATED AREAS OF RODENT URINE, FECES, AND NESTINFG CAN BE CLEANED AND DEBRIS DISCARDED. BECAUSE OF THE RQUIREMENTS OF SPECIALTY CLEANING AND RESTORATION OF RODENT INFESTED AREAS, THIS TYPE OF WORK SHOULD ONLY BE CARRIED OUT BY LICENSED & TRAINED PROFESSIONALS. OUR SPECIALISTS HAVE THE EQUIPMENT, KNOWLEDGE, AND EXPERIANCE TO RESTORE YOUR AREA TO THE PROPER CONDITION.


10.

WILL YOU CLEAN MY SHED OR RAT INFESTED ATTIC?

YES! WE REGULARLY CLEAN OUT ATTICS AND SHEDS THAT HAVE HAD RAT INFESTATIONS. WHEN RATS HAVE INFESTED AN ATTIC SPACE WE SOMETIMES HAVE TO REMOVE THE INSULATION AND DECONTAMINATE THE ENTIRE ATTIC. OTHER TIMES WE HAVE TO REMOVE ALL THE CONTENTS OUT OF AN ATTIC OR OLD SHED AND CLEAN THE WASTE FROM THE RODENTS THAT HAS ACCUMULATED OVER THE YEARS. DONT WORRY WE WILL SANITIZE EVERYTHING TOO. SO YOUR SPACE IS BACK TO NEW.


11.

DO YOU REMOVE DEAD RATS OR DEAD ANIMAL REMOVAL?

YES! OF COURSE! ONE OF OUR MOST COMMON CALLS IS FOR THE SMELL OF A DEAD RAT OR RODENT THAT THE HOMEOWNER CANNOT FIND. WE EACH HAVE YEARS OF EXPERIANCE TRACKING DOWN DEAD ROENTS AND DETERMING THEIR LOCATION, CLEANING UP THE MESS AND DEODORIZING THE AREA WITH A FOGGING AGENT.


12.

WHAT HEALTH RISKS DO RATS POSE TO HUMANS?

RATS LIKE OTHER WILD ANIMLS CAN CARRY A LIST OF SEVERAL DISEASEAS THAT CAN BE CONTRACTED BY HUMANS SUCH AS RAT BITE FEVER, MURINE TYPHUS, SALMONELLOSIS, LEPTOSPOROSIS, AND MANY MANY MORE. ONE SHOULD ALWAYS TAKE THE PROPER PRECAUTIONS WHEN AROUND RAT FECES OR FECES OF ANY KIND IN GENERAL.


13.

DO YOU USE RODENTICIDES OR PIOSONS?

"NO WAY" POISONS AND RODENTIDICES ARE NOT A GOOD IDEA "EVER". NO MATTTER WHAT POISON IS POISON AND ITS NOT GOOD TO HAVE AROUND THE HOME OR FAMILY NO MATTER WHAT POISON OR RODENTICIDE TYPE. IN THE CASE YOU DO USE POISONS YOU WILL END UP WITH AN ODOR FROM THE DEAD ANIMAL THAT EATS THE POISON. THEN YOU WILL HAVE AN EVER BIGER PROBLEM ON YOUR HANDS.


14.

HOW LONG HAVE YOU BEEN IN BUSINESS?

WE'VE BEEN IN BUSINESS FOR OVER 12 YEARS SERVING THE AUSTIN AREA. OUR TEAM HAS A COMBINED 35+ YEARS OF RAT REMOVAL AND WILDLIFE CONTROL EXPERIANCE. THE BUSINESS IS OPERATED BY TEXAS NATIVES AND IS LOCALLY OWNED! 


15.

IS YOUR COMPANY AND ARE YOUR WORKERS DISCREET?

YES 100%! WE KNOW YOUR REPUTATION IS ON THE LINE AND NOBODY WANTS THE NEIGHBORHOOD KNOWING YOU HAVE A RAT PROBLEM. OR WHAT IF YOUR A RESTUARANT OWNER? NO PROBLEM WE DISCREETLY HANDLE RESTURANTS AND COMMERCIAL RODENT PROBLEMS QUICKLY AND DISCREETLY. NONE OF OUR VEHICLES HAVE FANCY LOGOS, AND WE DONT WEAR EYE CATCHING UNIFORMS. YOUR SECRET IS SAFE WITH US.


16.

DO YOU HANDLE OR CAN YOU HELP WITH DOGS OR CATS?

NO SORRY WE DO NO HANDLE DOGS OR CATS WHATSOVER. WE ARE NOT ANIMAL CONTROL OR THE SPCA. WE ARE A PRIVATE COMPANY AND WE CHARGE FEES FOR OUR SERVICES. IF YOU HAVE A DOG OR CAT PROBLEM CALL #311 OR (512) 974-2000.