(512) 236-5333

Permanent Rat Exclusion Services

                                                                       

FREQUENTLY ASKED QUESTIONS


Here You Can Find answers to our most common questions we recieve about our SERVICES. We try to provide as many answers here, however if you need additional information or have further questions E-Mail Us: ratremovalaustin@gmail.com

(512) 236-5333

1.

CAN YOU GET RID OF MY RAT PROBLEM FOR GOOD?

YES!! WE CAN!! THE TRADITIONAL BIG NAME BUG & PEST CONTROL COMPANIES CHARGE ON A MONTHLY BASIS, THEY DONT NECESSARILLY HAVE THE KNOWLEDGE BASE WE DO TO PROVIDE A PERMANENT SOLUTION. THEY TEND TO KEEP THE CONSUMER THINKING THEY MUST PAY MONTHLY FOR RODENT CONTROL. THIS IS NOT TRUE, EVEN WITH LARGE MULTILEVEL STRUCTURES, IF SEALED PROPERLY ANY RAT PROBLEM CAN BE SOLVED. IT TAKES A THOROUGH INSPECTION TO DETERMINE THE PROPER STEPS NEEDED FOR PERMANANT RAT REMOVAL.


2.

WHAT LOCATIONS DO YOU SERVICE?

WE OFFER OUR SERVICES THROUGHOUT THE AUSTIN METRO AREA AND AS FAR AS WE NEED TO GO, WEVE CARRIED OUT WORK AS FAR NORTH AS DALLAS, AND AS FAR SOUTH AS EAGLE PASS AND DEL RIO. WE PROVIDE MOST OF OUR SERVICES TO THE AUSTIN AND SAN ANTONIO AREAS BUT OUR PRIMARY AREA OF SERVICE OTHERWISE IS AUSTIN, ROUND ROCK, CEDAR, PARK, TARRYTOWN, LEANDER, GEORGETOWN, BEE CAVE, PFLUGERVILLE, WEST LAKE HILLS, LAKEWAY, SPICEWOOD, DRIPPING SPRINGS, LAGO VISTA, AND MANY MORE. CLICK HERE TO SEE OUR "SERVICE AREA"


3.

DO YOU TAKE CARE OF INSECTS OR TERMITES?

NO! WE DO NOT NOR DO WE EVER PLAN TO TAKE ON ANY BUG OF ANY SORT. WE ARE NOT BUG EXPERTS BY ANY MEANS. WE ARE RODENT EXPERTS AND WE CAN RID ANY STRUCTURE OF ANY WILD ANIMAL PROBLEM BUT SORRY WHEN IT COMES TO BUGS WE LEAVE IT TO THE GUYS WITH THE CHEMICALS AND FANCY UNIFORMS.


4.

DO YOU USE FOAM TO SEAL MY HOME?

"ABSOLUTELY NOT", WE STRICTLY USE TOP OF THE LINE CONSTRUCTION GRADE MATERIALS. AS HARD AS IT IS TO BELIEVE PEST OR WILDLIFE CONTROL OPERATORS, HAVE BEEN TRAINED TO USE FOAM AND WIRE MESH TO KEEP OUT NUISANCE WILDLIFE. SAY NO TO EXPANDABLE FOAM. FOAM CANNOT KEEP OUT WILDLIFE. PERIOD. LEARN MORE ABOUT FOAMERS HERE!


5.

DO YOU TRAP RATS OUTSIDE OR IN MY YARD?

NO! WE DO NOT PROVIDE OUTDOOR TRAPPING SERVICES. MANY COMPANIES PROVIDE BAIT STATIONS WITH POISONS IN THEM AND WHAT THEY CALL BAITING CONTROL PROGRAMS. SORRY WE DONT OFFER THESE SERVICES AND PLEASE RESEARCH ABOUT THE TYPES OF POISONS YOUR PEST CONTROL OPERATOR WILL BE USING ON OR WITHIN YOUR PROPERTY. YOUR HEALTH AND SAFETY COMES FIRST AND POISONS OR BAITS ARE JUST A BAD IDEA.


6.

WHAT SEPERATES YOUR COMPANY FROM THE OTHERS?

90% OR MORE OF OUR CUSTOMERS COME TO US BECAUSE THEY ARE FED UP WITH THEIR CURRENT PEST CONTROL COMPANY. WHAT MAKES US SO DIFFERENT? WE HAVE DEVELOPED A STELLAR RPUTATION OVER THE YEARS FOR PROVIDING OUR CUSTOMERS WITH QUICK AND SFE RAT CONTROL 24/7. WE PROVIDE A UNIQUE COMBINATION OF QUALITY, PROFESSIONAL WORKMANSHIP, AND COMPETITIVE PRICING ON PROJECTS OF ALL SIZES. 


7.

CAN YOU PROVIDE ME AN ESTIMATE OVER THE PHONE?

NO! IT IS IMPOSSIBLE TO PROVIDE ANY TYPE OF ESTIMATE, OR BALL PARK FIGURE FOR OUR RAT REMOVAL SERVICES. OUR SERVICES ARE VERY UNIQUE WHICH REQUIRES ATLEAST ONE ON SITE EVALUATION TO DETERMINE THE SEVERITY AND EXTENT OF THE SITUATION. ONCE AN EVALUATION IS PERFOMED WE CAN GLADLY PROVIDE AN ESTIMATE BUT AGAIN UNFORTUNATLY UNTIL WE GET A SET OF BOOTS AND EYES ON THE PROPERTY WE CANNOT PROVIDE ANY TYPE OF ESTIMTE OR BALL PARK PRICING OVER THE PHONE, SO PLEASE DONT ASK. THANKS!


8.

DO YOU GUARANTEE YOUR WORK AND FOR HOW LONG?

IN ALMOST ALL CIRCUMSTANCES OUR WORK IS GUARANTEED, THE ONLY TIME OUR WORK ISNT GUARANTEED IS WHEN THE CUSTOMER REFUSES THE SERVICE WHICH WOULD COME WITH A GUARANTEE. OUR GUARANTEES VARY IN TERM LENGTH IT ULTIMATELY DEPENDS ON YOUR PROJECT TYPE AND CURRENT CIRCUMSTANCE. 


9.

DO YOU CLEANUP RAT DROPPINGS?

YES! WE SPECIALIZE IN RAT DROPPING CLEANUP (SOMEONES GOTTA DO IT). CONTAMINATED AREAS OF RODENT URINE, FECES, AND NESTINFG CAN BE CLEANED AND DEBRIS DISCARDED. BECAUSE OF THE RQUIREMENTS OF SPECIALTY CLEANING AND RESTORATION OF RODENT INFESTED AREAS, THIS TYPE OF WORK SHOULD ONLY BE CARRIED OUT BY LICENSED & TRAINED PROFESSIONALS. OUR SPECIALISTS HAVE THE EQUIPMENT, KNOWLEDGE, AND EXPERIANCE TO RESTORE YOUR AREA TO THE PROPER CONDITION.


10.

WILL YOU CLEAN MY SHED OR RAT INFESTED ATTIC?

YES! WE REGULARLY CLEAN OUT ATTICS AND SHEDS THAT HAVE HAD RAT INFESTATIONS. WHEN RATS HAVE INFESTED AN ATTIC SPACE WE SOMETIMES HAVE TO REMOVE THE INSULATION AND DECONTAMINATE THE ENTIRE ATTIC. OTHER TIMES WE HAVE TO REMOVE ALL THE CONTENTS OUT OF AN ATTIC OR OLD SHED AND CLEAN THE WASTE FROM THE RODENTS THAT HAS ACCUMULATED OVER THE YEARS. DONT WORRY WE WILL SANITIZE EVERYTHING TOO. SO YOUR SPACE IS BACK TO NEW.


11.

DO YOU REMOVE DEAD RATS OR DEAD ANIMAL REMOVAL?

YES! OF COURSE! ONE OF OUR MOST COMMON CALLS IS FOR THE SMELL OF A DEAD RAT OR RODENT THAT THE HOMEOWNER CANNOT FIND. WE EACH HAVE YEARS OF EXPERIANCE TRACKING DOWN DEAD ROENTS AND DETERMING THEIR LOCATION, CLEANING UP THE MESS AND DEODORIZING THE AREA WITH A FOGGING AGENT.


12.

WHAT HEALTH RISKS DO RATS POSE TO HUMANS?

RATS LIKE OTHER WILD ANIMLS CAN CARRY A LIST OF SEVERAL DISEASEAS THAT CAN BE CONTRACTED BY HUMANS SUCH AS RAT BITE FEVER, MURINE TYPHUS, SALMONELLOSIS, LEPTOSPOROSIS, AND MANY MANY MORE. ONE SHOULD ALWAYS TAKE THE PROPER PRECAUTIONS WHEN AROUND RAT FECES OR FECES OF ANY KIND IN GENERAL.


13.

DO YOU USE RODENTICIDES OR PIOSONS?

"NO WAY" POISONS AND RODENTIDICES ARE NOT A GOOD IDEA "EVER". NO MATTTER WHAT POISON IS POISON AND ITS NOT GOOD TO HAVE AROUND THE HOME OR FAMILY NO MATTER WHAT POISON OR RODENTICIDE TYPE. IN THE CASE YOU DO USE POISONS YOU WILL END UP WITH AN ODOR FROM THE DEAD ANIMAL THAT EATS THE POISON. THEN YOU WILL HAVE AN EVER BIGER PROBLEM ON YOUR HANDS.


14.

HOW LONG HAVE YOU BEEN IN BUSINESS?

WE'VE BEEN IN BUSINESS FOR OVER 12 YEARS SERVING THE AUSTIN AREA. OUR TEAM HAS A COMBINED 35+ YEARS OF RAT REMOVAL AND WILDLIFE CONTROL EXPERIANCE. THE BUSINESS IS OPERATED BY TEXAS NATIVES AND IS LOCALLY OWNED! 


15.

IS YOUR COMPANY AND ARE YOUR WORKERS DISCREET?

YES 100%! WE KNOW YOUR REPUTATION IS ON THE LINE AND NOBODY WANTS THE NEIGHBORHOOD KNOWING YOU HAVE A RAT PROBLEM. OR WHAT IF YOUR A RESTUARANT OWNER? NO PROBLEM WE DISCREETLY HANDLE RESTURANTS AND COMMERCIAL RODENT PROBLEMS QUICKLY AND DISCREETLY. NONE OF OUR VEHICLES HAVE FANCY LOGOS, AND WE DONT WEAR EYE CATCHING UNIFORMS. YOUR SECRET IS SAFE WITH US.


16.

DO YOU HANDLE OR CAN YOU HELP WITH DOGS OR CATS?

NO SORRY WE DO NO HANDLE DOGS OR CATS WHATSOVER. WE ARE NOT ANIMAL CONTROL OR THE SPCA. WE ARE A PRIVATE COMPANY AND WE CHARGE FEES FOR OUR SERVICES. IF YOU HAVE A DOG OR CAT PROBLEM CALL #311 OR (512) 974-2000.


17.

DO YOU REMOVE RATS FROM THE ATTIC?

THE ATTIC IS THE MOST COMMON PLACE WE FIND RAT ACTIVITY. ALMOST ALL STRUCTURES HERE IN THE AUSTIN AREA HAS HAD A RAT OR RODENT VENTURE WITHIN THE ATTIC A TIME OR TWO. WETHER OR NOT THE RATS DECIDE TO FIND THE SPACE SUITABLE FOR NESTING OR IT MAY BECOME A FULL BLOWN RAT INFESTATION ,WHY? UNFORTUNATELY BUILDERS LEAVE ALOT OF VULNERABLE GAPS, ESPECIALLY WHEN BUILDING IS RUSHED ETC.


18.

I HEAR RATS IN THE WALL CAN YOU REMOVE THEM?

YES! BUT RATS COMMONLY TRAVEL WALL VOIDS ONCE WITHIN A STRUCTURE. IT CAN BE VERY SUPRISING, BUT ONCE A RAT MAKES ITS WAY INTO A STRUCTURE THEY USUALLY CAN WEASEL THEIR WAY AROUND THE ENTIRE INFRASTRUCTURE. SO YOU MAY HEAR THE RATS IN THE WALL BUT IT MAY NOT BE THE BEST IDEA TO REMOVE THEM FROM THAT SPECIFC AREA. AGAIN EVERY SITUATION WILL BE DIFFERENT AND WILL USUALLY REQUIRE A CUSTOM ASSESMENT. 


19.

ARE RATS OUT AT NIGHT OR DURING THE DAY?

IN EXTREME INFESTATIONS AND OR WHERE FOOD SOURCES ARE READILY AVAILABLE, RATS MAY BE SEEN DURING THE DAY. HOWEVER, RATS ARE NATURALLY NOCTURNAL CREATURES AND ARE TYPICALLY ACTIVE AT NIGHT TO AVOID LARGER PREDATORS. SO IF YOU ARE HEARING ACTIVITY MOSTLY AT NIGHT, THEN YOU KNOW ITS RATS. IF YOU HEAR THE ACTIVITY DURING THE DAY ALL DAY, IT MAY BE A DIYURNAL ANIMAL, SUCH AS A SQUIRREL, EVERY SITUATION WILL BE DIFFERENT AND WILL USUALLY REQUIRE A CUSTOM ASSESMENT. 


20.

IS A BIRD FEEDER IN THE YARD OKAY?

WHEN RATS ARE WITHIN A CERTAIN AREA IT IS NOT A GOOD IDEA TO HAVE A BIRD FEEDER OUT. RATS LOVE TO FIND WAYS TO GET TO THE BIRD SEED AT NIGHT. ITS THEN VERY COMMON FOR THEM TO HOARD THE BIRD SEEDS NEARBY OR EVEN WORSE IN YOUR HOME. HATE TO SAY IT BUT BIRD FEEDERS JUSTLIKE FEEDING STRAY ANIMALS WILL ONLY ATTRACT RATS. BAD IDEA!


21.

HOW MUCH DOES RAT REMOVAL COST?

ITHIS IS THE MOST COMMON QUESTION WE ARE ASKED OVE THE PHONE OR VIA EMAIL. WE APOLOGIZE BUT ESTIMATES, BALL PARKS, OR GENERAL IDEAS OF COST RANGES AN AND WILL NOT BE DISCUSSED UNTIL THE PROPERTY IS EVALUATED. A THOROUGH INSPECTION IS IMPERATIVE FOR AN ACCURATE PRICE QUOTE. ANYONE OR ANY COMPANY THAT CAN OFFER A FEE OR COST OVER THE PHONE WITHOUT SEEING THE AFFECTED STRUCTURE IS EITHER LEADING YOU ALONG OR WILL NOT PROVIDE THE PORPER SOLUTION NEEDED. EVERY SITUATION WILL BE DIFFERENT AND WILL USUALLY REQUIRE A CUSTOM ASSESMENT.


22.

CAN I DO IT MYSELF?

OF COURSE YOU CAN DO IT YOURSELF. RAT REMOVAL, EXCLUSION, CLEAN-UP, & SANITATION SHOULD ALWAYS BE CARRIED OUT BY A TRAINED PROFESSIONAL. THE AVERAGE LARGE PEST CONTROL COMPANY CAN RARELY SOLVE A RAT PROBLEM. IT TAKES A KEEN EYE AND A HEAVILY DEDICATED TEAM TO ERADICATE & SANITIZE A RAT INFESTATION. RAT REMOVAL IS NOT EASY NOR IS IT CLEAN AND DID WE MENTION TO POSSIBILITY OF CONTRACTING A DISEASE IN THE PROCESS. LEAVE THE RAT EXCLUSION WORK TO THE RAT REMOVAL EXPERTS. AVOID BUG PEST CONTROL COMPANIES.


23.

DO RAT REPELLANTS WORK?

NO! THERE IS NO PRODUT ON THE MARKET THAT REPELLS RATS "PERIOD". NO MATTER WHAT YOU READ, NO MATTER WHAT VIDEOS YOU WATCH, JUST DONT FALL FOR IT. THERE IS NO SUCH THING AS A RAT REPELLANT, IF A RAT WANTS IN THEY GET IN ITS AS SIMPLE AS THAT.


24.

HOW DO I FIND A DEAD RAT?

IF YOU ARE UNDER THE IMPRESSION THERE IS A DEAD RAT IN YOUR HOME ITS BEST TO NARROW DOWN THE AREA AND START SNIFFING AWAY. 9 TIMES OUT OF 10 YOU CAN FIND IT YOURSELF. OF COURSE WE ARE HAPPY TO HELP, AS WELL AS DEODORIZE THE SPACE. WE CAN CUT OPEN WALLS  OR CEILINGS IF NEEDED. WHATEVER THE CASE ITS BEST TO LEAVE DEAD RAT REMOVAL TO TO PRO'S.


25.

WHY I "SHOULDNT" HIRE A [PEST CONTROL] COMPANY TO REMOVE MY RATS?

NO MATTER HOW MUCH A PEST CONTROL COMPANY CLAIMS TO REMOVE RATS, BIG COMPANY OR SMALL, WE HAVE YET TO COME ACCROSS A COMPANY AS DEDICATED AS OUR OWN TO THE PROPER REMOVAL AND "SEALING" TO "KEEP" THE RATS OUT. NEVER SIGN UP FOR A RAT REMOVAL PROGRAM THAT IS ENDLESS. RAT REMOVAL IS A ONE TIME SERVICE AND ROCESS IF PERFORMED PROPERLY AND WITH THE PROPER KNOWLEDGE. THIS IS WHY PROPERTY MANAGMENT GROUPS, REAL ESTATE GROUPS, POLICE/FIRE, ETC. AND 100'S OF SATIDFIED CUSTOMERS COME TO US TO GET THE JOB DONE "RIGHT". 


26.

HOW CAN I TELL IF I HAVE A RAT PROBLEM?

IN MANY CASES RAT PROBLEMS CAN GO COMPLETLY UNNOTICED UNTIL ITS TO LATE. THIS IS THE REASON WE RECOMMEND A FULL STRUCTURAL PREVENTATIVE EXCLUSION AS SOON AS YOU BUY A NEW HOME (ITS NEVER TOO LATE). MOST RAT PROBLEMS ARE NOTICED WHEN A CUSTOMER OF OURS HEAR ACTIVITY IN THEIR ATTIC OR MAYBE SEES A RAT IN THERE PLACE OF BUSINESS EVEN DURING THE DAY. WE CAN FIX IT, ITS NOTHING WE HAVENT ALREADY SEEN, REMOVED, SEALED, AND CLEANED.